Job Description:

Freight Forwarding Manager

Location: Solihull

Salary: Up to £65,000 + Branch Performance Bonus up to £20,000

Benefits: Company Car, Private Healthcare and Contributory Pension

Are you an experienced freight forwarding professional ready to take ownership of a successful multimodal operation?

This is an excellent opportunity to join an established and growing freight forwarding business with a strong financial position and ambitious plans for continued growth. You will manage a vibrant operational team from a modern office, overseeing international air, road and sea freight services.

The business supports a diverse customer base, ranging from smaller independent companies to major multinational organisations. It offers a varied and commercially focused environment where you will have the autonomy to lead, develop the operation and make a genuine impact.

The Role

As Freight Forwarding Manager, you will be responsible for the day-to-day management and continued development of the operations department across air, road and sea freight.

This is a hands-on leadership position suited to somebody who is commercially aware, confident managing people and willing to support the operational team when required.

Package and Benefits

• Salary up to £65,000

• Bonus based on branch performance

• Company car

• Private healthcare

• Contributory pension

• Monday to Friday, 9:00am-5:30pm

• Modern office environment

• Established and financially secure business

• Genuine autonomy and influence over the operation

• Excellent opportunity to support and benefit from continued company growth

Key Responsibilities

• Manage the daily air, road and sea freight forwarding operation

• Lead, motivate, mentor and develop a close-knit operational team

• Take responsibility for departmental performance and profitability

• Support the preparation and calculation of RFQs and tender submissions

• Manage and develop important customer accounts

• Build strong, long-term relationships with customers and suppliers

• Negotiate competitive rates and service agreements with suppliers

• Attend face-to-face customer and supplier meetings

• Identify opportunities to develop existing accounts and support new business growth

• Conduct staff appraisals and support individual development

• Maintain consistently high standards of customer service and operational accuracy

• Provide hands-on operational support during busy periods

The Candidate

• Strong multimodal freight forwarding experience across air, road and sea

• Export experience would be particularly beneficial

• Previous management or team leadership experience

• A solid understanding of freight forwarding operations

• Commercial awareness and experience of profit and loss responsibility

• Experience preparing RFQs and tender submissions

• Proven key account management and relationship-building skills

• Confident negotiating with carriers, hauliers and other suppliers

• Comfortable attending customer and supplier meetings

• Able to motivate, mentor and develop employees

• Strong written and verbal communication skills

• Good IT skills and excellent attention to detail

• Calm, organised and confident when working under pressure

• A positive, engaging and hands-on management style

• Strong work ethic with the ability to lead by example

• Commercially minded with an interest in sales and business development

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy