Job Description:

Working Hours: Monday to Friday, 9:00am - 5:00pm (Site Based)

Our client, a leading provider of facilities services in the UK, is seeking a Compliance Manager to join a large healthcare facilities management contract based at Walsgrave Hospital.

About the Role

This is a key position responsible for leading compliance and performance activities across a complex healthcare contract, ensuring adherence to contractual, statutory, legal and health & safety requirements. The role plays an important part in maintaining service standards, demonstrating compliance and reducing the risk of service failures or contractual penalties.

Working closely with operational teams, senior management and client stakeholders, the successful candidate will analyse performance data, oversee audits and compliance activities, and drive continuous improvement initiatives across multiple service areas. This is an excellent opportunity for someone who enjoys problem-solving, stakeholder engagement and working in a fast-paced environment.

Key Responsibilities

• Lead compliance activities across the healthcare contract, ensuring adherence to contractual, statutory and legal requirements.
• Manage internal audits, compliance checks and corrective action plans.
• Monitor service performance, KPIs and contractual obligations to minimise service failures and penalties.
• Analyse performance data and identify trends to support operational improvement.
• Produce regular compliance and performance reports for senior management and clients.
• Maintain accurate compliance records, evidence and supporting documentation.
• Support health and safety audits and wider compliance activities.
• Act as a key liaison between operational teams, client stakeholders and project partners.
• Promote a strong compliance culture and drive continuous improvement initiatives across the contract.

Key Skills

• Strong analytical and data interpretation skills.
• Experience producing management reports and performance analysis.
• Excellent organisational and prioritisation abilities.
• Strong communication and stakeholder management skills.
• Advanced Microsoft Office skills, particularly Excel, Word and Teams.
• Power BI knowledge would be advantageous.
• Ability to understand and apply contractual, legal and regulatory requirements.
• Self-motivated, detail-oriented approach with the ability to manage multiple priorities.

About You

To be successful in this role, you will have:

• Previous detailed experience working with PFI contracts (essential).
• Experience within Facilities Management services.
• A strong understanding of compliance and performance management processes.
• Experience monitoring contractual requirements and KPIs.
• The ability to work collaboratively with operational teams and senior stakeholders.
• Strong reporting and audit management experience.