Job Description:

Are you an experienced care professional with a passion for leadership and quality care delivery? We are recruiting a Deputy Manager to join a well-established domiciliary care service in Coventry.

You’ll support the Registered Manager in running a high-performing service, overseeing care for up to 40 new short-term referrals weekly alongside long-term and private clients. This is a fast-paced, hands-on leadership role that combines operational management, people development, and regulatory compliance.

⭐ Key Responsibilities:

• Support the Registered Manager in daily service operations
• Oversee smooth intake and coordination of new referrals
• Conduct assessments, reviews, and ensure care plans are current
• Supervise and mentor care staff and care coordinators
• Support recruitment, induction, and ongoing staff training
• Handle rota planning, absence management, and HR issues
• Ensure compliance with CQC standards and internal policies
• Contribute to audits, service improvements, and change initiatives
• Communicate effectively with service users, families, staff, and external professionals
• Participate in the on-call rota, providing out-of-hours support

✅ Requirements:

• Minimum 2 years’ experience in a senior or management role in domiciliary care
• Strong understanding of CQC regulations and best practice standards
• Proven leadership, communication, and problem-solving skills
• Able to multitask in a high-pressure, fast-moving environment
• Confident using IT systems (Microsoft Office essential)
• Full UK driving licence and access to a vehicle

🌟 Desirable:

• NVQ Level 4 or 5 in Health & Social Care (or willingness to work towards)
• Experience with care management systems (e.g. PASS, Care Planner)
• Knowledge of local authority commissioning processes