Job Description:

# Depot Supervisors x 2 – Waste & Street Cleansing

Location: Rugby Pay Rate: £17.44 per hour PAYE Working Hours: Monday to Friday, 8:00am–4:00pm

## The Opportunity

LYNX Employment Services are recruiting two experienced Depot Supervisors to support the delivery of essential waste management, recycling and street cleansing services in Rugby.

These are hands-on supervisory positions, responsible for coordinating frontline operational teams, maintaining service standards and ensuring daily activities are delivered safely, efficiently and within budget. We're looking for confident, organised supervisors who can lead operational teams, manage performance, resolve service issues and ensure that local environmental services run smoothly.

## Key Responsibilities

• Supervise the daily delivery of refuse collection, recycling and street cleansing services.
• Organise staff workloads, monitor attendance and coordinate operational resources.
• Conduct scheduled and unannounced staff monitoring to ensure compliance with operational procedures and Health & Safety requirements.
• Manage staff performance, including appraisals, absence management, return-to-work meetings and disciplinary procedures.
• Monitor service quality, operational targets and performance indicators.
• Respond to customer complaints and resolve service delivery issues promptly.
• Liaise professionally with councillors, colleagues, contractors and members of the public.
• Oversee the allocation, safe use and maintenance of vehicles, machinery and equipment.
• Monitor operational expenditure, purchasing and resource efficiency.
• Maintain accurate records and produce reports covering performance, service delivery and costs.
• Coordinate and monitor agency workers, ensuring appropriate supervision and compliance.
• Support emergency response arrangements and other operational requirements.

## Essential Requirements

Previous supervisory experience within waste management, refuse collection, recycling, street cleansing, environmental services or a comparable operational environment. Proven experience managing frontline staff, including attendance, performance and disciplinary matters. Strong understanding of Health & Safety legislation, risk assessments and safe working practices. Excellent organisational skills and the ability to prioritise competing operational demands. Experience handling customer complaints and resolving service issues. Confident communication skills when dealing with staff, stakeholders and the public. Competence using IT systems for reporting, monitoring and operational administration. Strong leadership, problem-solving and conflict resolution skills. Full UK driving licence. Willingness to support occasional weekend, Bank Holiday and emergency response duties.

## Desirable Experience

IOSH Managing Safely or a similar Health & Safety qualification. Experience allocating operational vehicles, equipment and resources. Knowledge of trade waste services. Experience delivering staff training, toolbox talks and performance reviews. Experience monitoring operational budgets and identifying cost efficiencies.

## Working Arrangements

The advertised working hours are Monday to Friday, 8:00am–4:00pm.
As these positions support essential frontline services, some flexibility may be required for weekend working, Bank Holidays and emergency response duties.
Specific expectations regarding additional working arrangements will be discussed during the recruitment process.

## Interested?

For further information or to discuss your suitability, please contact LYNX Employment Services on (phone number removed) and ask for Elliott.
Alternatively, submit your CV for consideration.